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Job Details

Logistics Coordinator 3rd Shift

Company name
Expeditors International of Washington, Inc.

Romulus, MI, United States

Employment Type

Logistics, Operations, Entry Level, Transportation

Posted on
Nov 01,2019

Valid Through
Feb 14,2020

Apply for this job


“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals

250 locations worldwide

Fortune 500

Globally unified systems

Job Description

Major Duties and Responsibilities

Receiving, booking and scheduling transportation orders

Tracking transportation orders from pickup to delivery through exception management

Develop relationships between customers, suppliers, service providers, and our Expeditors network globally

Mastery of customer SOP’s to support our network in executing on our customers’ requirements

Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information

Using data to develop and optimize strategies and processes, increase profits, efficiency, quality and reduce cost


This entry-level position is for a role in Expeditors’ Network Management Center (NMC), a global solutions-based center of excellence. The Network Management Center provides support for some of Expeditors largest customers in the aviation, automotive, pharmaceutical and retail industries, specializing in the oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings. The Network Management Center team works with a wide variety of suppliers, customers and service providers throughout North America and internationally to deliver real-time transportation and visibility solutions to our customers with exceptional customer service.

The role of a Logistics Coordinator focuses on the execution of our customers’ premium transportation orders from inception through delivery. Your main responsibilities will include receiving, booking and scheduling transportation orders. You will perform exception management through a real-time alert based tracking system and deliver solution-based customer service. You will use creativity and technical skills to analyze, review and validate data, identify trends, patterns, and anomalies, and use findings to develop strategies to reduce costs, improve processes and practices, and increase efficiency, quality, and consistency. To be successful in this role one must be customer-focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. 

Minimum Qualifications

High School Diploma

One year of work experience

Proficiency with computers especially MS Office

Exceptional customer service, presentation, research, verbal and written communication

Fluent in English

Desired Qualifications

Bachelor’s degree however a combination of education and experience will be considered

Two years of industry-related experience

Qualifications in supply chain management or logistics


Proficiency with analytics software

Excel pivot tables, macros, formulas

Power BI and Tableau

Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies

Strong math, organization, critical thinking, and problem-solving skills

Additional Information

Expeditors' offers excellent benefits:

Paid Vacation, Holiday, Sick Time 

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance 

401(k) Retirement Savings Plan (the US only)

Employee Stock Purchase Plan 

Training and Personnel Development Program

Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.

This shift works Sunday - Thursday. The hours will be discussed during the interview process.

This position is based at our DTW/Detroit metro area office and may be filled through a staffing agency. 

Company info

Expeditors International of Washington, Inc.
Cody Jones
Website :

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